Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Supply Wave, an online shopping store. Throughout the site, the terms “we”, “us” and “our” refer to Supply Wave. Supply Wave offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in Pakistan or that you have given us your consent to allow any minor dependents to use this site. You agree not to use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction (including copyright laws) in your use of our Service.
A breach or violation of any of the Terms will result in an immediate termination of your Services and punitive legal action may be initiated under Law.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided without express written permission by us.
SECTION 3 - PRODUCTS OR SERVICES
Certain products or Services may be exclusively available online. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We strive to display our products as accurately as possible. However, we cannot guarantee that your screen's display of any color will be accurate.
We reserve the right to limit sales of our products or Services to any person, region, or jurisdiction on a case-by-case basis and to limit the quantities of any products or Services we offer. All descriptions of products and pricing are subject to change at any time without notice.
SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, in our discretion, limit or cancel quantities purchased per person or household. In the event of an order change or cancellation, we may notify you via email, billing address, or phone provided at the time of order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more details, please review our Refund Policy.
SECTION 5 - SHIPPING AND DELIVERY
Orders are processed and shipped as per our shipping policy, with estimated delivery times depending on your location. Once an order is shipped, you will receive a tracking number for monitoring your delivery status.
Please be aware that delivery times may vary, and we are not responsible for delays outside of our control, such as those caused by customs, weather, or carrier services.
SECTION 6 - RETURNS AND REFUNDS
We offer a 7-day return policy for eligible items. Items must be unused and in their original packaging to qualify. To initiate a return, please contact us at thesupplywave@gmail.com with your order details. Shipping costs for returns are the responsibility of the buyer unless otherwise stated.
For more information, please review our Refund Policy.
SECTION 7 - ACCURACY OF INFORMATION
We do our best to ensure all information on our site is accurate and current. However, we are not responsible if information available on this site is not complete or up-to-date.
SECTION 8 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change without notice. We reserve the right to modify or discontinue the Service (or any part of the Service) without notice. We are not liable to you or third-parties for any changes or discontinuation.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy:
SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We provide our Service "as is" and "as available" without any guarantees or warranties of any kind. We do not guarantee uninterrupted, error-free, or secure use of our Service. In no case shall Supply Wave, our affiliates, partners, or employees be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our Service or products, even if we have been advised of such damages.
SECTION 11 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide you Services are governed by and interpreted in accordance with the laws of Pakistan.
